Ted TruscottAll work

B2B dispute resolution

Gavel

A private route for businesses to resolve commercial disputes without defaulting straight to court.

Founder · Product · Engineering
Gavel homepage explaining its business dispute resolution service

The product

From ambiguity to a working system.

The tension
Lower-value B2B disputes are often too important to ignore and too expensive to litigate.
What I did
Designed and built a dual-party process that turns contracts, invoices, messages and evidence into a structured case record. Arbitration begins only by mutual agreement.
Evidence
A working end-to-end platform spanning claimant and respondent intake, evidence, procedural safeguards, tribunal review and awards.

Inside the product

Gavel case timeline showing intake, invitation, response and tribunal stages
The stagesA visible path from case intake through invitation, response and tribunal review.
Gavel respondent workflow reviewing a formal statement before signature
The workflowA guided respondent journey that turns evidence and answers into a formal submission.
Gavel final award showing a binding payment determination
The outcomeA complete case record carried through to a clear, binding determination.

Capabilities demonstrated

What the build required.

  • 0→1 product strategy
  • B2B workflow design
  • AI-assisted evidence handling
  • Full-stack product development
  • Trust and procedural safeguards